Reading the dashboard
You don't need to be technical to know whether your data is safe. This page explains what you see.
The big banner on Overview
| Colour | Meaning | What to do |
|---|---|---|
| Green | All switched-on items were backed up in the last day and every server is online. | Nothing. |
| Yellow | Setup isn't finished, or some items haven't had their first backup yet. | Follow the "Get started" checklist, or wait for tonight's backup. |
| Red | A backup failed, a server is offline, Google Drive needs reconnecting, or your plan is inactive. | Read the red message at the top of the page; it links to the fix. |
Backup statuses
- Waiting: the backup is queued and will start the next time the server checks in (within about 30 seconds).
- Running: the backup is in progress. The page refreshes by itself.
- Success: the file is safely in Google Drive and was checked.
- Failed: something went wrong. Click it to see why. You also got an email.
- Cancelled: the server was removed while this backup was waiting.
Server statuses
- Online: the agent checked in within the last few minutes.
- Offline: the agent hasn't checked in. The server may be off, or the agent stopped. See Troubleshooting.
The pages
- Overview: health, setup checklist, plan usage and latest backups.
- Servers: your servers. Click one to switch databases on or off, add folders, or run a backup now.
- Backups: every backup ever run, with filters. "Open in Drive" takes you to the file.
- Settings: Google Drive, backup time, retention and alerts.
- Team: invite colleagues.
- Billing: plan, card and payment history.